Glo 1 To Offer Most Guaranteed Customer Solutions


Globacom says its new Glo 1 submarine cable will offer customers the most guaranteed solutions to their business needs.

The National Operator on Tuesday took journalists on a facility tour of the Glo 1 landing station in Lagos and noted that the multi-million dollar cable which has been tested and is now ready for commissioning has customized services to address the requirements of a wide segment of clients including telecom operators, oil and gas companies, manufacturers, government, education and medical institutions.

Group Chief Operating of Globacom, Mohamed Jameel, said that with the company’s extensive optic fibre backbone in Nigeria and terrestrial network in West Africa, there is a significant advantage to customers since Glo can provide connectivity right up to customer’s premises in these countries, including domestic long haul and last mile services. The customer is thus provided end-to-end solutions for his requirements.

“Glo 1 offers extremely attractive contractual and pricing options which can be tailor-made for individual customer requirements. This is backed by best Service Level Agreements (SLA) and professional account management. Indeed, Glo 1 offers the most competitive prices available in West Africa,” Jameel stated. Also, the SLA, which offers end- to- end connectivity, ensures better service delivery as there is no dependence on other networks.

“For carriers and major telecom companies across the world, Glo 1 allows the wholesaler dedicated access to bulk bandwidth for long periods of up to 15 years thus giving the customer certain unique advantages, including the right to lease that bandwidth to someone else.

“For GSM, CDMA, Wimax operators and ISPs, Glo 1 offers extremely attractive prices on both short and long term basis, resulting in enhanced profitability for the customer through flexible terms of contracts

tailor-made for the customer type and requirement,” the GCOO added.

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Other customized solutions to be offered by Glo 1 include Data Centres, Tele-Medicine, Video Conferencing, Virtual Private Network, International Leased Lines, Managed Lines and Call Centres.

With Glo 1, Data Centers can be connected to each other for disaster recovery efforts in locations across the globe. This will be extremely helpful to governments and corporate organizations. Medical information can also be transferred through interactive audiovisual media. Remote medical procedures or examinations will therefore be possible. “Glo 1 will aid on-line diagnosis and video conferencing during surgery and research, while distance learning will be made easy by enabling a class of students and lecturers in West Africa to participate in a real time class in Europe, America and any other part of the world,” Jameel explained.

Glo 1 will also facilitate premium video conferencing between multiple locations across the country. Videoconferencing uses telecommunications of audio and video to bring people at different sites together for a meeting. This can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites. Besides the audio and visual transmission of meeting activities, videoconferencing can be used to share documents, computer-displayed information, and whiteboards.

The Globacom GCOO also guaranteed that anyone using Virtual Private Network (VPN) on Glo 1will get faster connectivity. The private nature of a VPN means that the data traveling over the VPN is not generally visible to, or is protected from, the underlying network traffic. Utmost confidentiality is therefore guaranteed.

The Glo 1 International private leased lines offer connectivity from West Africa to locations across the world. “Using our IPLC service, offices in Nigeria and other parts of Africa can connect to their offices abroad on a completely private circuit,” he said.

He added that the global connectivity ushered in by Glo1 will enable Nigeria and other West African countries to join the business revolution and build word class Business Process Outsourcing (BPO) and Call centers for business communities across the Globe. Big corporates can, therefore, outsource their redundant or regular routine jobs such as call centres, payroll processing and administrative duties to other companies. Glo 1 offers the international connectivity required for this.

Glo 1 also offers dedicated and managed hosting which requires excellent quality bandwidth with optimum reach to all Internet Data Centers across the Globe .This is achieved through peering with all Tier 1 carriers, reaching all major destinations in the world. Glo1 brings in this quality of service to Nigeria, thus enabling and enriching the business verticals.

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