7th December, 2010
The Consumer Protection Council (CPC) has charged Nigerian consumers to fight forÂ the protection of their rights at all times.
Mr Abiodun Ogunmuyiwa, Deputy Public Relations Officer, CPC, gave the charge inÂ Lagos while speaking at a Consumer Forum organised by Consumer Advocacy Forum ofÂ Nigeria (COFON).
Ogunmuyiwa who was speaking on the topic, Consumer Issues in Transport System saidÂ the safety of consumers was paramount and that they must strive to enforce itÂ individually and as groups.
He said: “In a situation where a vehicle is overloaded with passengers, it is theÂ duty of the passengers to resist such things by cautioning the driver. They shouldÂ also ensure to correct the driver when he is not driving properly because it isÂ their right to do so.”
Ogunmuyiwa also called for a closer working relationship among agencies entrustedÂ with the enforcement and protection of consumer rights in the transportation sector.
He said consumers should always forward their complaints to the CPC stressing thatÂ the organisation was irrevocably committed to making Nigerians enjoy the quality ofÂ goods and services paid for.
Speaking similarly, Dr. Desmond Aimiegbebhio, Deputy Director, Public Transport,Â LAMATA, said consumers in the transport sector have limited options which makes themÂ unable to protect their rights.
Aimiegbebhio said, “there is problem with urban transportation, not only in LagosÂ but in other African countries.
“For instance when it rains, transport operators increase their fares but becauseÂ the commuters have no other option of going home, they have to pay more for suchÂ services.
“What we find is that there has been no increase in quality of service but only anÂ increase in amount paid for a service,â€ he added