10th February, 2011
Customers of Airtel Nigeria can now recharge their mobile phones from the comfort of their homes, offices, places of worship, recreational centres and even while travelling on the road courtesy of an innovative recharge solution introduced by the Telco Operator, recently.
The new service called Airtel Wazobia Recharge is a denomination-less electronic recharge service which offers customers an opportunity to refill their phones and those of their friends and family members without having to scratch cards or buy physical recharge cards and vouchers.
With the recharge solution, which is available at any time of the day, customers can refill their mobile lines via a registered electronic airtime vendor just as they can also perform the same service themselves either through an ATM/POS Terminal or by logging on to the company’s corporate website.
According to Rajan Swaroop, Managing Director/Chief Executive Officer of Airtel Nigeria, the initiative is consistent with the company’s mission to redefine freedom in telecommunications experience in Nigeria, delivering relevant, reliable and innovative solutions that empower their customers to overcome challenges in their daily life: “Mobile telephony is a key component of our daily lives; therefore we can equate airtime to the fuel that drives our communication.â€
Swaroop said Wazobia Recharge will further empower existing and potential Airtel customers across the country, offering them more convenience, flexibility, freedom, and ease in recharging their phones with airtime.
Telecoms consumers who want to use the Wazobia Recharge service via ATMs/POS terminal can do this by selecting the ‘Recharge’ option on the terminal, select ‘Airtel’, key in their phone numbers after which they select the recharge denomination or key in their preferred denominations.
On the other hand, customers who want to purchase online from the comfort of their homes and places of business can do this by visiting the Airtel’s corporate website after which they select the ‘Phone Services’ option, also select ‘Easy Recharge (ERC) and then follow the simple instructions to refill their lines.
With the Airtel Wazobia Recharge service, customers can stay connected for as low as N50 and for amounts as varied as N51 to N176.
“At Airtel, we always listen to our consumers and we will continue to do our utmost to give them what they want. By enhancing the availability of this important service to consumers, we are empowering individuals, families and businesses across this great nation. By making recharges available from as low as N50, Airtel is enabling over five million Nigerians so stay mobile and enjoy the freedom and excitement, which Airtel offers,†said Swaroop, Airtel’s CEO.
He also explained that Airtel’s introduction of Wazobia is in consonance with the popular reference of the N50 note as wazobia, which the company regard as an original Nigeria expression that captures the heart and spirit of the people and want to identify with such locally relevant and unique expression of the Nigerian spirit.
Airtel expects the service to make airtime readily available to its customers throughout the country 24/7 and empower its vendors to provide recharge service to consumers everywhere, more effectively.
By Oluokun Ayorinde
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