Hyundai Nigeria Reaffirms Commitment To Aftersales Service


Hyundai Motors Nigeria Limited, authorised distributors of Hyundai cars and light trucks has restated its commitment to speedy and efficient after sales service support for Hyundai vehicles that are two years old and above.

The company which recently completed a complimentary service back-up tagged, ‘Free Service Scan’ for all owners of modern-day Hyundai vehicles between 9 and 11 May, 2011 is again accentuating the need for consistent aftersales support.

Hyundai said this initiative is crucial for the sustenance of the Hyundai brand and the restoration of effectual customer-dealership relations that could help instil confidence in customers and owners of Hyundai automobiles that the dealership is always committed to making ownership of the brand a thing of joy.

Mr. Devi Prasad, Service Manager (Passenger and Commercial Vehicles), Hyundai Service Centre, Gbagada Industrial Estate, Lagos, southwest Nigeria, who recently gave this insight stressed the significance of this back-up to the growing demand for Hyundai vehicles in Nigeria.

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He said being a global brand with a reputation for excellent performance, Hyundai service centres in Nigeria can’t be an exception, hence the need to reposition its workshops to meet Hyundai global corporate identity for quality-service and customer satisfaction.

“This turnaround is germane to all Hyundai service centres across the country which essentially is aimed towards seamless access to Hyundai 3s (Sales, Service and Spares) experience.” The Hyundai 3s phenomenon is expected to give existing and future customers the convenience of complete one-stop facility covering all aspects of their vehicle ownership, Prasad assured.

The manager added that the Gbagada-Lagos Hyundai service centre including all other service outlets in Abuja, Port-Harcourt, Kano and Calabar, have been equipped with top quality Hyundai parts as well as qualified mechanics and the latest Hyundai global diagnostic system (GDS) to ensure prompt and efficient service delivery.

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