Banks and mobile money operators partnering with Globacom for the implementation of a seamless mobile money service in the country have commended the telecom operator for its commitment to driving financial inclusion in Nigeria.
The partners who spoke in Lagos at the commercial roll out of Glo Xchange agents at Mike Adenuga Towers, Victoria Island, Lagos on Tuesday, recommitted themselves to the success of the project.
Mr. Yinka Shorungbe of Ecobank, asserted that the Glo Xchange mobile money super agent network will bridge the existing gap in the financial sector.
“This is true financial inclusion and this is the first time we are getting it right,” Shorungbe said.
He pledged that the mobile money platform would soon be extended to customers in Diaspora to facilitate offshore money transfers.
In her own comments, Stanbic IBTC’s Network Manager, Chioma Okoye, described Globacom’s intervention as amazing.
“What we really need for mobile money to work is a ubiquitous mobile money agent network and this is what Glo has provided.”
She pledged the commitment of IBTC to the Glo Xchange project until the financial inclusion goal is attained.
Nnenna Igbani of First Bank’s Agent Management and Mobile Financial Services Department pledged the continuous support of First Monie for the Glo Xchange mobile money project.
Answering a question from a customer about the affordability of the service, Igbani explained that the service has been deliberately made affordable to encourage the masses to embrace it.
Globacom has so far rolled out about 1,000 well trained and market-ready mobile money agents that were recruited and trained last year at town hall meetings held in over thirty cities of the country. The company plans to inject 10,000 agents into the market in the next 12 months.
Globacom’s Gloworld Coordinator, Mr. Ebenezer Kolawole, said the Glo Xchange agents will deliver the much expected mobile money revolution in Nigeria.
He said the Glo Xchange Agents will operate from designated mobile money outlets such as kiosks, shops, pharmacies, supermarkets and mega stores in strategic locations across the country.
“These outlets will complement the over 160 Gloworld and Glozone shops, which are already offering Glo Xchange services to customers along with branches of all Globacom’s mobile money partners such as First Bank, Ecobank, Stanbic IBTC Bank and Zenith Bank,” he said.
Kolawole said that Glo Xchange was introduced to speed up financial inclusion in the country as well as take cashless transactions and e-payments to the grassroots in order to enable mobile phone users to make payments, do transfers, buy airtime, pay utility bills such as Dstv, GoTV, and PHCN among others; pay expressway tolls and conduct any such financial transactions without cash exchange, but through the mobile phone.
The secretary of the Association of Community Pharmacists of Nigeria, Mr. Lawrence Osaretin Erkhator said the relationship of the association with Glo Xchange has been rewarding.
He said the association members are happy to be part of the mobile money service.
On his part, the head of Mobile Money and Financial Business, Globacom Mr. Esaie Diei said the initiative is mutually beneficial, as all Glo Xchange agents earn handsome commissions on their transactions.
He explained that Globacom had introduced a dedicated USSD short code *800# that allows Glo Xchange agents to access the mobile money services at any partner Mobile Money Operator (MMO).
To know the nearest Glo Xchange location and to authenticate genuine agents all the customer needs to do is to send SMS to the short code 33003, free of charge.
The event was attended by top officials of Globacom and partner banks, Glo Xchange agents, mass media, and other guests.