19th December, 2023
By Kazeem Ugbodaga
Founder of Nairaland Forum, Seun Osewa on Tuesday said the Nairaland’s server was taken down because he overlooked an abuse report that was originally sent on 14 December, 2023.
Right now, no one can access Nairaland Forum as it has been shutdown.
Osewa, in a tweet on X said “Nairaland’s server was taken down because I overlooked an abuse report that was originally sent on the 14th. After the takedown, I removed the offensive content.”
He said the UI for bringing back the server did not work so it took hours to get support on how to get that done.
“Minutes after the forum was brought back, they took the server down again with no warning.
“I’m guessing that the content I removed was still cached on Cloudflare servers, so they could still see it. I have cleared the caches now, but they are not communicating. I hope they will communicate tomorrow,” he said.
Osewa added: “If you have any ideas for working with abuse teams, please share. My track record is abysmal.”
Earlier, Osewa said “The technical support team has informed me that only the abuse team has the power to reinstate our server, that their review could take up to 48 hours, and that nothing can be done to speed up the process. I’ve been informed that the only thing I can do is wait. It’s humbling.”
Osewa added: “Our host took the server down as punishment for not responding to the abuse report on time. All we need is for a kind human to review the case and reverse the block. It is really a small issue that should have been resolved in less than 2 minutes.”