14th October, 2024
By Kazeem Ugbodaga
Zenith Bank has restored access to its digital banking platforms following the completion of a major IT infrastructure upgrade.
In a message addressed to its customers, the bank confirmed that all digital channels are now fully operational, allowing users to resume transactions on their preferred platforms with ease.
The bank extended its gratitude to customers for their understanding during the upgrade process and issued an apology for any disruptions experienced.
The upgrade, which is part of Zenith Bank’s ongoing commitment to enhancing customer experience, aims to provide more efficient, reliable, and secure services across its digital platforms.
Zenith Bank assured customers that the new IT infrastructure would greatly enhance its service delivery, reinforcing its position as a leader in digital banking solutions.
The bank also expressed appreciation for the trust and continued support of its clients, reaffirming its dedication to offering exceptional banking services.
In the last one week, customers had expressed frustration as the bank’s digital platforms went under due to system upgrade.