Panic online as Canva goes dark worldwide

Millions of people around the world were left frustrated on Monday after Canva, one of the most widely used online graphic design platforms, suffered a major service outage.

The unexpected disruption prevented users from logging into their accounts or finishing ongoing design projects.

The incident caused significant delays for business owners, marketing teams, students, and content creators, many of whom depend on Canva daily to design posters, social media graphics, logos, presentations, and business materials.

Social media quickly filled with complaints from users expressing anger and concern about losing access to important work.

In a short post shared on X (formerly known as Twitter), Canva confirmed that the company was aware of the issue and that engineers were already working hard to restore normal operations.

“Not the ideal situation right now, but we’re working on it. You can check canvastatus.com for updates. We’ll keep you posted!” Canva said.

Reports from different parts of the world indicated that both desktop and mobile users were affected. Some users said the platform failed to load completely, while others encountered repeated error messages or very slow response times.
Founded in 2013, Canva has grown into one of the most popular digital design tools globally, with over 170 million monthly active users across more than 190 countries.

It is a go-to platform for individuals, schools, small businesses, and media organisations seeking quick and affordable design solutions.

As of the time of filing this report, Canva had not disclosed the reason for the outage, and there was no estimated time for when full service would return.

However, the company assured users that regular updates would be provided as progress continued.

The outage highlights the heavy dependence of modern professionals and businesses on online design platforms and cloud-based tools.

Many users took to social media to urge Canva to improve its system reliability and introduce better offline access options in the future.

Despite the disruption, loyal customers expressed hope that the platform would recover soon, given Canva’s strong reputation for innovation and customer service over the years.