Fintech firm introduces cash incentives and customer rewards in February update

A digital trading platform DXHub has announced a new round of user-focused features and incentives as part of its February 2026 update (v1.0.9), introducing cash bonuses, referral rewards, and a customer ranking system aimed at strengthening user engagement.

According to details released by the founder and co founder Ilesanmi Dolapo and Ilesanmi Gbolahan, new users will now receive a ₦3,000 welcome bonus automatically upon registration, a move designed to lower entry barriers and encourage first-time participation in digital trading services.

In addition, they both disclosed that customers who use designated promotional codes while trading gift cards will receive a ₦2,000 bonus on eligible transactions. Industry observers note that such targeted incentives have become increasingly common among fintech and digital asset platforms seeking to expand their customer base in a competitive market.

The update also expands the platform’s referral program, allowing users to earn ₦3,000 instantly for every successful referral. Referral-driven growth has played a major role in the rapid expansion of many digital financial services across Africa, particularly among younger, mobile-first consumers.

Beyond financial incentives, the company is introducing a monthly customer ranking system, under which top users will receive gifts or rewards. While full details of the selection criteria were not disclosed, the initiative is expected to reward high-volume or highly active customers.

Operational improvements are also part of the update. The platform confirmed that users will now be able to include narrations when processing withdrawals, a feature intended to assist with record-keeping and tax-related documentation where required.

Customer service has also been upgraded, with the company promising an improved customer care experience aimed at faster response times and more efficient issue resolution.

The update reflects a broader trend in the digital trading sector, where platforms are combining financial incentives with usability improvements to retain customers and build long-term loyalty.