Glo Emerges Top Service Provider


Glo Mobile has emerged first in the latest audit of mobile telephone service  providers in the country, maintaining its position as the best telecommunication  company in Nigeria.

The latest Network Audit independently carried out and published in the latest  edition IT/Telecom news magazine, IT Edge, showed that Glo was rated best among GSM  operators in the third quarter of 2010.

In the survey, Glo scored a total of 47 points out of a maximum 55. MTN came second  with 46 points, while Zain came third with 42 points. Etisalat finished fourth with  41 points.

The national operator came tops in nine of the eleven performance indices used in  assessing the performance of all the GSM companies. These include Signal Strength,  Call Success Rate, Call Drop, Voice Response Time, Voice Quality to Downlink,  Successful Recharge, Value Added Services (VAS), Internet Services and Call Centre  Operations. The company came second in the tenth and eleventh test categories, Voice  Quality to Uplink and Successful Enquiry,

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The research was carried out by IT Edge Intelligence Unit and Jidaw Systems  Limited. IT Edge Intelligence Unit is a research arm of IT Edge magazine, while  Jidaw Systems is a leading IT training, research and consulting firm in Africa.

Globacom’s overall success in service delivery and product innovation stems from  its deployment of superior technology.  It was the only operator in Africa to launch  its operations on the 2.5G technology and also the first to commercially launch the  3G technology. The robust platforms ensure voice clarity and low drop calls and also  enable the offering of innovative value added services.

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